Mai Quach oversees all of the Lao Family programs, across three counties. She has had over 20 years of service in Employment, Individual Development Account (IDA) Programs, Financial and Program Management.

Mai ensures exceptional outcomes for clients, regulatory and contractual compliance, the management and support of all program staff, and is responsible for the implementation of the service delivery model for low-income families in Alameda, Contra Costa and Sacramento Counties.

She holds a certificate from Working Ahead—The National Workforce and Career Development Curriculum of the State University of New Jersey, Rutgers as well as certification as a Global Career Development Facilitator.

She is fluent in Vietnamese, Cantonese and Mandarin, and has extensive experience providing culturally appropriate services to populations with diverse needs.